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Customer relationship management - Wikipedia, the free encyclopedia
Customer relationship management (CRM) is a multifaceted process, mediated by a set of information technologies, that focuses on creating two-way exchanges ...
http://en.wikipedia.org/wiki/Customer_relationship_management

CRM - CIO.com - Business Technology Leadership
Tips and trends for maximizing the business benefit of customer relationship management.
http://www.cio.com/topic/1465/CRM

What is CRM? - a definition from Whatis.com - see also: customer ...
Many organizations turn to CRM software to help them manage their customer relationships. CRM technology is offered on-premise, on-demand or through ...
http://searchcrm.techtarget.com/sDefinition/0,,sid11_gci213567,00.html

Customer Relationship Management Association
CRM Association represents the Customer Relationship Management (CRM) industry and all its constituents. We aims at representing the industry as not just a ...
http://www.crmassociation.org/

Customer Relationship Management
However, unless done properly, the end result can undermine the customer relationship, not strengthen it. For example, I recently moved and called my ...
http://blog.gartner.com/blog/crm.php

CRM Solution: Customer Relationship Management Software Solutions
Learn about how Infor’s CRM software solutions have helped leading customer-focused companies make overall improvements. Visit Infor.com for more on our ...
http://www.infor.com/solutions/crm/

Microsoft Dynamics for customer relationship management
Get an overview of Microsoft Dynamics solutions for customer relationship management products.
http://www.microsoft.com/dynamics/businessneeds/customerrelationshipmanagement.mspx

CRM Software - Microsoft Dynamics CRM
Learn the ins and outs of Microsoft's CRM solutions today. Find CRM software information, resources, customer service and more at the official website for ...
http://www.microsoft.com/dynamics/crm/default.mspx

CRM Software
Customer relationship management software is typically confusing and overly complex, but AIMpromote gets rid of all the confusion and provides a solution ...
http://www.aimpromote.com/features/customer-relationship-management.php

Customer Relationship Management
Customer Relationship Management Summit; Washington; 8-10 September 2008 ... Gartner Predictions for 2007 Customer Relationship Management; 23 January 2007 ...
http://www.gartner.com/it/products/research/asset_129491_2395.jsp

Gartner Customer Relationship Management Summit
The Gartner CRM Summit offers insights about how the latest developments in IT are enabling organizations to add value to the customer experience, ...
http://www.gartner.com/it/page.jsp

Customer Relationship Management | Applications | Oracle
Oracle Customer Relationship Management (CRM) enables organizations to transform the customer experience.
http://www.oracle.com/applications/customer-relationship-management.html

Oracle JD Edwards EnterpriseOne | Customer Relationship Management
Oracle's JD Edwards EnterpriseOne CRM software provides a feature-rich solution that is embedded with other mission-critical processes.
http://www.oracle.com/applications/peoplesoft/crm/ent_one/index.html

CRM - The Leader In Software-as-a-Service (SaaS) - salesforce.com
The World's favorite CRM Software as a Service. Award-Winning Functionality, Proven Integration, Point-and-Click Customization. FREE Trial & Demo.
http://www.salesforce.com/

BearingPoint – Customer Relationship Management
BearingPoint's broad Customer Relationship Management (CRM) consulting capabilities help you acquire, understand and serve your customers effectively.
http://www.bearingpoint.com/portal/site/bearingpoint/menuitem.77289e85b1c8358a53d0a110b84041a0/

CRM Software, Web Based CRM, Sales Force Automation, Customer ...
NetSuite CRM+ is the only Customer Relationship Management software that provides a true 360 degree view of all customer interactions.
http://www.netsuite.com/portal/products/crm_plus/main.shtml

What is CRM? - A Word Definition From the Webopedia Computer ...
This page describes the term CRM and lists other pages on the Web where you can find additional information.
http://www.webopedia.com/TERM/C/CRM.html

Customer Management Articles, Webcasts, Resources and Strategies ...
Customer relationship management (CRM) creates a comprehensive picture of customer needs, expectations and behaviors by analyzing information from every ...
http://www.bettermanagement.com/topic/default.aspx

Light Reading - Customer relationship management Articles
June 18, 2008 : Amdocs and IBM introduce unified customer relationship and data management solution to enhance customer experience ...
http://www.lightreading.com/topics.asp

Customer Relationship Management (CRM) - CRM2day.com
1 CRM portal for Customer Relationship Management and Marketing offering CRM news, events, CRM articles, white papers, analyst gurus, strategy views, ...
http://www.crm2day.com/